Privacy Policy

Last Updated: January 2026

At IRICOM Solar Energy and Infrastructure Private Limited (“IRICOM Solar Energy”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring compliance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

By accessing or using our website and services, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.

1. Information We Collect

a) Personal Data

We may collect:

• Full name

• Email address

• Phone number

• Company name (if applicable)

• Billing and shipping address

• Payment details (processed securely via authorized third-party payment gateways)

• Any information submitted through inquiry forms, quotation requests, or service forms

b) Non-Personal / Technical Data

• IP address

• Browser type and version

• Device information

• Website usage data

• Approximate location (if permitted)

2. Legal Basis for Processing (DPDP Compliance)

We process personal data:

• Based on your consent

• For performance of a contract (orders, EPC services, installation)

• For compliance with legal obligations

• For legitimate business purposes such as fraud prevention and service improvement

Where consent is required, it will be obtained clearly and may be withdrawn at any time.

3. Purpose of Data Processing

We use your data to:

• Process orders, quotations, and service requests

• Execute Solar EPC and installation projects

• Provide after-sales and maintenance services

• Communicate transactional updates

• Send marketing communications (only if opted-in)

• Improve website performance and customer experience

• Comply with statutory and regulatory requirements

4. Data Sharing and Disclosure

We do not sell or rent personal data.

We may share data with:

• Payment gateway providers

• Logistics and courier partners

• Installation and technical service teams

• Legal, financial, and compliance advisors

• Government or regulatory authorities when required by law

All third parties are contractually bound to maintain confidentiality and reasonable security safeguards.

5. Children’s Data

Our website and services are not intended for individuals below 18 years of age.

We do not knowingly collect personal data from children.
If we become aware that a child’s data has been collected without verified parental consent, we will take appropriate steps to delete such data.

6. Data Security Measures

We implement appropriate technical and organizational safeguards including:

• Secure servers and encrypted payment gateways

• Access control measures

• Limited employee access to personal data

• Regular security monitoring

However, no digital system can guarantee absolute security.

7. Data Breach Notification

In the event of a personal data breach that is likely to cause harm to individuals, we shall:

• Notify affected users as required under applicable law

• Inform the relevant regulatory authority, where mandated

• Take reasonable remedial measures to mitigate risks

8. Your Rights Under DPDP Act

Subject to applicable law, you have the right to:

• Access your personal data

• Request correction or updating of inaccurate data

• Request erasure of personal data

• Withdraw previously given consent

• Nominate another person to exercise rights in case of incapacity or death

• File a grievance regarding misuse of your data

9. Withdrawal of Consent

You may withdraw your consent at any time by:

• Writing to our official support email

• Submitting a written request to the Grievance Officer

Upon withdrawal, we will stop processing your data unless processing is required for legal compliance or contractual obligations. Withdrawal may impact our ability to provide certain services.

10. Data Retention

We retain personal data only as long as necessary:

• Inquiry data: up to 24 months

• Customer & transaction data: up to 7 years (as per statutory requirements)

• Marketing data: until consent is withdrawn

• Technical data: limited duration for analytics and security

After expiry of retention period, data is securely deleted or anonymized.

11. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality

• Analyze traffic

• Enhance user experience

Users may disable cookies via browser settings, though some features may not function properly.

12. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to review third-party privacy policies.

13. Grievance Redressal Mechanism

In accordance with the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are:

Grievance Officer
IRICOM Solar Energy and Infrastructure Private Limited

📧 Email: support@supplyme.in
📞 Phone: +91 97028 54901

📍 Office Address:
Second Floor, Plot No-5B
Sector-15A, Seat No-34
Crown Plaza Mall, Mathura Road
Faridabad, Haryana – 121007
India